What to Expect During the Building Process

Are you considering investing in a custom metal structure? At Quality Metal Carports (QMC), we understand that the building process can seem daunting, especially if it’s your first time. To help you feel more informed and prepared, we’ve put together this guide outlining what you can expect as you embark on this exciting journey with us.

1. Manufacturing Lead Time: How Long Will It Take?

One of the first questions on your mind might be, “How long will it take to build my carport?” Our standard manufacturing lead time is 2-3 weeks. However, this countdown only begins once you’ve secured all necessary approvals from your city or county (if applicable) and ensured your foundation is ready and level. Please keep in mind that material shortages can occasionally impact these timelines, but we will keep you informed every step of the way.

2. Scheduling Your Installation

After your carport is manufactured, one of our sales representatives will reach out to schedule your installation. This phase typically requires an additional 2-3 weeks. To ensure a smooth installation, it’s crucial that your site is prepared and ready to go!

3. Preparing Your Site: What You Need to Know

As the customer, you play a vital role in getting everything ready for installation. Here’s what you need to consider:

• Site Requirements: Your installation site must be clear of obstructions and level. Make sure to mark any underground utilities to avoid complications. Additionally, your site should meet all local ordinances and permit requirements.
• Foundation Preparation: If your carport requires a concrete foundation, it’s essential that the slab is poured, cured, and level before we begin manufacturing. We recommend a 6” slab for concrete foundations to ensure stability. Delays in preparing the foundation could impact your timeline.

4. Permits and Engineering Plans: Who’s Responsible?

Navigating the world of permits can be a bit overwhelming, but we’re here to guide you through the essentials:

• Your Responsibility: Securing any necessary permits and scheduling inspections is your responsibility. QMC does not provide specific guidance on local ordinance requirements, so it’s important to check with your local authorities.
• Engineering Plans: For smaller structures, you can purchase generic engineering plans. However, larger structures will require site-specific plans, which need to be fully paid for before we process your order. Remember that all plans are non-refundable once completed.

5. Understanding Payment and Cancellation Policies

Financial transparency is essential, so let’s break down our payment and cancellation policies:

• 72-Hour Grace Period: You have 72 hours from the time your deposit is paid or the agreement is signed to cancel your order without penalty.
• Non-Refundable Deposits: After this grace period, all deposits become non-refundable. If you decide to cancel after materials have been ordered or manufacturing has begun, a 50% cancellation fee of the total order price will apply.
• Final Payment: Your balance will be due in full at the time of installation. Note that there’s a 3.5% processing fee for credit card transactions.

6. Post-Installation Issues: What Happens Next?

After we complete the main installation, you’ll have seven days to report any issues or necessary repairs. Our team will coordinate a return visit to address these concerns. However, please remember that payment cannot be withheld due to post-installation repairs, and the final payment is required upon completion of the main work.

7. Installation and Warranty Information: Your Peace of Mind

At QMC, we stand behind the quality of our products. Here’s what you should know about our warranty:

• Certified Units Warranty: If you choose a certified unit, you’ll receive a 5-year limited warranty. Non-certified units come with a 30-day limited warranty. It’s important to follow our guidelines to maintain this coverage, especially regarding site leveling and certified anchoring systems.
• Anchoring Requirements: To ensure the wind warranty remains valid, structures must be anchored using a manufacturer-certified system.

8. Additional Charges: What to Expect

There may be circumstances that lead to additional charges:

• Extra Labor Fees: If the installation site isn’t adequately prepared or if installers need to carry materials over a distance greater than 40 feet, extra labor fees may apply.
• Rental Equipment: For larger structures (over 12’ in height or 30’ in width), you’ll need to provide necessary rental equipment, such as a scissor lift or telehandler forklift. If you’d prefer, we can include the cost of rental equipment in your building price.

9. Tips for a Smooth Building Process

To help ensure everything goes smoothly, here are a few tips:

• Educate Yourself: Be aware of your responsibilities regarding site preparation, permits, and foundation readiness. Knowledge is key to avoiding delays and extra charges. Check out our blog to research more of your questions. 
• Start Early: Initiate the permitting process and site preparation as early as possible to align with our manufacturing and installation timelines.
• Follow Warranty Guidelines: Make sure to adhere to our guidelines regarding site leveling and certified anchoring systems to maintain your warranty coverage.

Conclusion

Now that you have a clearer picture of what to expect during the building process, we hope you feel more confident about your journey with Quality Metal Carports. Our team is here to support you every step of the way, from the moment you place your order to the final installation. If you have any questions or need assistance, don’t hesitate to reach out.

With open communication and careful planning, we look forward to delivering a structure that meets your needs and stands the test of time. Your new metal carport is just around the corner! Check out our About Us page for more information on our team!